The Ecobee – remote tech in action

For this post, I must first get you in the right frame of mind. We are spending the holiday break at our cabin in northern Wisconsin. It has been very cold so each morning when I get up I check our Ecobee to see just how cold it is. It was -27 this morning (this translates as it is probably too cold to get the car started). The Ecobee also posted a warning message which could be summarized as – your furnace is not working.

This is precisely the reason we installed this device. Most of time we would not be in the cabin and due to one issue or another the heat may not come on resulting in frozen and possible burst pipes causing all kinds of damage, etc. The Ecobee is “smart” (see my description of the data it collects on our heating and cooling) and sends us an email should there be a problem we need to address. Sure enough, an email arrived.

ecebeewarn

 

This system seems to work great unless the power is out which knocks out our wifi making the system pretty much useless. I would think the company could ping the thermostat and send us an alert that our protection system was offline. Anyway, it worked great this time.

The problem turned out to be a lack of propane. We have a contract that is supposed to result in our tank being filled without our intervention, but evidently there was an issue with getting this done. They explained that they had planned to fill our tank on the 18th. Their usage calculations evidently do not adjust for very cold weather. I am thinking this might be a long term problem so some discussions are in order.

Loading